{"id":7296,"date":"2023-12-04T21:01:53","date_gmt":"2023-12-05T05:01:53","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/suretrack-real-fix-wrong-windshield-alert\/"},"modified":"2025-01-13T14:44:50","modified_gmt":"2025-01-13T22:44:50","slug":"suretrack-real-fix-wrong-windshield-alert","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/suretrack-real-fix-wrong-windshield-alert\/","title":{"rendered":"SureTrack Real Fix: Wrong Windshield Alert"},"content":{"rendered":"

\"SureTrackReal Fixes from\u00a0SureTrack\u00ae<\/a> provides expert-based knowledge captured from millions of documented repairs and community discussions. Read on to see how SureTrack can help you fix tricky issues that are not easily diagnosed with OEM information alone. SureTrack is available at no additional cost within\u00a0ProDemand<\/a>.<\/p>\n

This fix illustrates the power of the SureTrack community to quickly help a fellow tech solve a problem. SureTrack community member, Olivierm<\/strong>, had a 2019 Ford F-150 in the shop with an unexpected alert. They posed the question to the community, and with the help of Oshowy.A.G.<\/strong>, they were able to resolve the issue quickly.<\/p>\n

The following Community Fix summarizes the interaction between members of the community that led to the solution.<\/p>\n

Vehicle<\/strong>
\n2019 Ford F-150 XLT, 3.5L Eng VIN 4 Eng CP 994<\/p>\n

Title<\/strong>
\nHeater for Windshield Mounted Sensor<\/p>\n

Complaint<\/strong>
\nPre-collision alert occasionally appears with no obstacle.<\/p>\n

Diagnostic Steps Performed\/Parts Replaced<\/strong>
\nThe customer recently purchased the vehicle, it recently had the windshield replaced by the shop that sold the truck. I removed the cover of the IPMA module (above the rearview mirror) and found the 2 red wires weren’t connected. After talking to a shop that replaces windshields, it seems on some cheap windshields, they do not connect those wires. Those 2 wires’ purpose is to connect directly to the heater grid on the windshield, like a defroster setup on a back window. If these wires are not connected, the module will always see the fault present.<\/p>\n

Cause<\/strong>
\nWhen taking a closer look at the windshield, there is no \u201cwindow\u201d for the camera to see anything. The wrong windshield was installed on the truck.<\/p>\n

Correction<\/strong>
\nReplaced the windshield with the correct one that included the defroster.<\/p>\n

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SureTrack\u00ae adds to the power of\u00a0ProDemand\u00ae<\/a>\u00a0with an exclusive combination of real-world knowledge and powerful diagnostic tools, all wrapped in an interactive community of professional technicians. Designed to help automotive shops increase accuracy and efficiency from diagnosis to completed repair, the industry\u2019s most comprehensive repair information resource is just a few clicks away.<\/p>\n

Want more? Here\u2019s how you can see more Real Fixes in SureTrack:<\/strong><\/p>\n