{"id":7115,"date":"2023-05-30T12:00:54","date_gmt":"2023-05-30T19:00:54","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/suretrack-real-fix-rogue-communication\/"},"modified":"2025-01-16T14:56:46","modified_gmt":"2025-01-16T22:56:46","slug":"suretrack-real-fix-rogue-communication","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/suretrack-real-fix-rogue-communication\/","title":{"rendered":"SureTrack Real Fix: Rogue Communication"},"content":{"rendered":"<p><a href=\"https:\/\/mitchell1.com\/prodemand\/diagnostics\/\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11704 alignright\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2025\/01\/BLOG-SureTrack.png\" alt=\"SureTrack Real Fix\" width=\"399\" height=\"279\" \/><\/a>Real Fixes from the <a href=\"https:\/\/mitchell1.com\/prodemand\/diagnostics\/\">SureTrack\u00ae<\/a> expert information resource are documented issues from actual shop repair records and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our <a href=\"https:\/\/mitchell1.com\/prodemand\/\">ProDemand<\/a> product.<\/p>\n<hr \/>\n<p>Lack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member <strong>trannyman1<\/strong> had a Nissan Rogue in the shop that wouldn&#8217;t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of fellow community member <strong>Ericsautomotive<\/strong> and others, they were able to resolve the issue quickly.<\/p>\n<p>The following Community Fix summarizes the interaction between members of the community that led to the solution.<\/p>\n<p><strong>Vehicle<\/strong><br \/>\n2012 Nissan Rogue SV 2.5L<\/p>\n<p><strong>Title<\/strong><br \/>\nCustomer states that vehicle is not driveable.<\/p>\n<p><strong>Complaint<\/strong><br \/>\nNo communication with TCM, repaired wiring.<\/p>\n<p><strong>Diagnostic Steps Performed\/Parts Replaced<\/strong><br \/>\nVehicle came in on the hook with no communication with the TCM and P1740, P0840, U1001, and U0101 codes in the ECM. I checked all powers and grounds to the TCM and they all load tested good. I checked pin fitment and all appeared good. I found a used TCM and installed. The codes cleared, and the TCM communicated. I pulled out of shop and started to drive it and the TCM stopped communicating and reset all of above codes. Next, I rechecked all powers and grounds, and checked resistance between CAN hi and CAN lo and it was 65 ohms. I scoped the CAN hi and CAN lo and had good square waves on both wires and they mirrored each other. I found that vehicle had an aftermarket remote start installed. I unplugged it from harness, still no communication. I checked CAN hi and CAN lo wiring between ECM and TCM and all appears good. I&#8217;m at a loss as what to check next other than another TCM? Any suggestions would be appreciated.<\/p>\n<p><strong>Best Answer from Community Member Ericsautomotive<\/strong><br \/>\nI&#8217;ve seen a shorting solenoid take a TCM out on one of these.<\/p>\n<p><strong>Cause<\/strong><br \/>\nI installed another used TCM and got communication. It then set P1740 and 840 codes as a hard fault. I checked the wiring harness for voltage drop and found the wires inside the harness between radiator and transmission were badly damaged inside the loom. There wasn&#8217;t any external damage?<\/p>\n<p><strong>Correction<\/strong><br \/>\nRepaired wiring, Cleared the codes and drove it numerous times and all is well. Thanks for the responses.<\/p>\n<hr \/>\n<p>SureTrack\u00ae adds to the power of <a href=\"https:\/\/mitchell1.com\/prodemand\/\">ProDemand\u00ae<\/a> with an exclusive combination of real-world knowledge and powerful diagnostic tools, all wrapped in an interactive community of professional technicians. Designed to help automotive shops increase accuracy and efficiency from diagnosis to completed repair, the industry&#8217;s most comprehensive repair information resource is just a few clicks away.<\/p>\n<p><strong>Want more? Here&#8217;s how you can see more Real Fixes in SureTrack:<\/strong><\/p>\n<ul>\n<li>Current ProDemand Customers: <a href=\"https:\/\/www.prodemand.com\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">LOG IN TO PRODEMAND<\/span><\/a><\/li>\n<li>Not a ProDemand customer yet? No problem: <a href=\"https:\/\/mitchell1.com\/support\/trial-request\"><span style=\"text-decoration: underline\">REQUEST A FREE DEMO OF PRODEMAND<\/span><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-37711\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/07\/SureTrack_Icon2-100x100.png\" alt=\"Mitchell 1 SureTrack Real Fix Logo\" width=\"100\" height=\"100\" \/>Lack of communication with one or more modules in a vehicle can really slow down the diagnosis. SureTrack community member <strong>trannyman1<\/strong> had a Nissan Rogue in the shop that wouldn&#8217;t drive and several codes. No communication with the TCM was the first problem. They posed the question to the community, and with the help of fellow community member <strong>Ericsautomotive<\/strong> and others, they were able to resolve the issue quickly.<\/p>\n","protected":false},"author":1,"featured_media":11704,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"shopconnection-category":[1716],"shopconnection-tag":[1526],"class_list":{"0":"post-7115","1":"shopconnection","2":"type-shopconnection","3":"status-publish","4":"has-post-thumbnail","6":"shopconnection-category-suretrack-real-fixes","7":"shopconnection-tag-communitynissanprodemandreal-fixroguesuretracktcmtiptipstransmissionwiring","8":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection\/7115","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/shopconnection"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media\/11704"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=7115"}],"wp:term":[{"taxonomy":"shopconnection-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-category?post=7115"},{"taxonomy":"shopconnection-tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-tag?post=7115"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}