{"id":7102,"date":"2023-05-06T02:30:35","date_gmt":"2023-05-06T09:30:35","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/voyo-equipped-vehicles-provide-the-potential-to-connect-more-customers-to-your-manager-se-shop-via-service-alerts\/"},"modified":"2025-09-09T12:33:59","modified_gmt":"2025-09-09T19:33:59","slug":"voyo-equipped-vehicles-provide-the-potential-to-connect-more-customers-to-your-manager-se-shop-via-service-alerts","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/voyo-equipped-vehicles-provide-the-potential-to-connect-more-customers-to-your-manager-se-shop-via-service-alerts\/","title":{"rendered":"Connect More Customers to Your Manager SE System with VOYO Telematics Devices"},"content":{"rendered":"<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-62345\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-Blog-web2-1.jpg\" alt=\"\" width=\"900\" height=\"473\" \/><\/h2>\n<h2 style=\"text-align: center\">Receive Vehicle Service Alerts Directly in Manager SE<\/h2>\n<p>We&#8217;re excited to bring a new level of connectivity to our shop management customers with the integration of VOYOLink telematics devices with Manager<sup>\u00ae<\/sup> SE.\u00a0 Voyomotive offers the most advanced telematics on the market, including their VOYOLink web-based platform and VOYO OBD-II devices that are installed in connected vehicles.<\/p>\n<p>VOYO\u2019s integration with Manager SE enables customer vehicles to seamlessly send diagnostic trouble codes (DTCs) and other telematics data directly to your shop\u2019s Manager SE system. The VOYO OBD-II controllers are plug-and-play devices that connect vehicle owners to Manager SE-equipped repair shops.<\/p>\n<p>If a service issue arises, the VOYO devices will send an alert to your Manager SE system. Service advisors can then investigate problems and schedule service remotely for things like diagnostic trouble codes, maintenance reminders, oil changes and other alerts, including predictive battery failure and tire issues. Shops that connect with VOYO will experience improved turnaround time, increased customer satisfaction and boosted revenue.<\/p>\n<p>The devices are paired with a VOYO Mobile app for consumers and small fleets; the application also integrates with 3rd party analytics and applications.<\/p>\n<h3 style=\"text-align: center\">Already a Manager SE Customer? Claim your Shop for FREE Today!<\/h3>\n<h3 style=\"text-align: center\"><a href=\"https:\/\/voyolink.com\/M1\/\" target=\"_blank\" rel=\"noopener\"><strong>CLAIM YOUR SHOP<\/strong><\/a><\/h3>\n<h2>Getting Started<\/h2>\n<p>When logging into the VOYOLink account, you will be directed to your shop\u2019s landing page. This page will have information on VOYOLink news and updates as well as earned commissions for affiliate sales.<\/p>\n<p>You will also find more information on the site including <a href=\"https:\/\/voyolink.com\/M1\/\" target=\"_blank\" rel=\"noopener\">short training videos<\/a> and a Frequently Asked Questions section.<\/p>\n<p>Once you have claimed your shop, you will be able to add additional information to your shop profile. This includes your company logo, amenities offered by the shop, and more information on vehicles supported and services offered.<\/p>\n<h3 class=\"mh23\">How-To Claim Your Shop:<\/h3>\n<ul>\n<li>Go to url: <a href=\"https:\/\/voyolink.com\/M1\/\" target=\"_blank\" rel=\"noopener\">https:\/\/voyolink.com\/M1\/<\/a><\/li>\n<li>Search for your shops and use the \u201cClaim\u201d button.<\/li>\n<li>An email will be sent to the email used for your Manager SE account.<\/li>\n<li>The email will enable you to create a login and secure password.<\/li>\n<li>Your Manager SE account is ready to receive diagnostic data from the VOYOLink platform<\/li>\n<li>You will also be able to provide more detailed information for your shop profile page.<\/li>\n<\/ul>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-62261 alignnone\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-1-1.jpg\" alt=\"\" width=\"861\" height=\"509\" \/><\/h3>\n<h3 class=\"mh23\">Customers link to shops: Search Page<\/h3>\n<ul>\n<li>Customer can log into the VOYOLink site and searches for shops to connect to.<\/li>\n<li>Uses the Link button to send an Onboarding request to a shop.<\/li>\n<li>Link requests can be accepted or declined by VOYOLink or Manager SE.<\/li>\n<li>Once a customer is linked, diagnostic alerts will be posted as an \u201cAlert\u201d in your Manager SE and your VOYOLink accounts.<\/li>\n<\/ul>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-62264\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-2-1.jpg\" alt=\"\" width=\"2008\" height=\"1318\" \/><\/h4>\n<h3><\/h3>\n<h3><\/h3>\n<h3><\/h3>\n<h3><\/h3>\n<h3><\/h3>\n<h3><\/h3>\n<h3 class=\"mh23\"><\/h3>\n<h3><\/h3>\n<h3><\/h3>\n<h3 class=\"mh23\"><\/h3>\n<h3 class=\"mh23\">My Shops (Navigating the site as a shop)<\/h3>\n<ul>\n<li>The \u201cMy Shops\u201d page allows you to manage customers and their vehicles connected to your shop.<\/li>\n<li>At the top of the page, the \u201cMy Shops\u201d table lists the shops connected to VOYOLink and the number of vehicles connected to each shop.<\/li>\n<\/ul>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-62267\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-3-1.jpg\" alt=\"\" width=\"1428\" height=\"520\" \/><\/h4>\n<h3 class=\"mh23\">Linked Vehicles<\/h3>\n<ul>\n<li>The Linked Vehicles table provides an overview on the current status of vehicles connected to your shop. It includes status updates if a vehicle has a diagnostic alert and\/or a customer has sent a message or Link requests.<\/li>\n<li>Other relevant vehicle information is displayed in this table including make\/year\/model of vehicle, VIN, type of device.<\/li>\n<li>Customers can optionally share the \u201clast known location\u201d of the vehicle. If available, the date will appear as a hyperlink in the date column.<\/li>\n<\/ul>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-62273\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-4-web-1.jpg\" alt=\"\" width=\"1200\" height=\"630\" \/><\/h4>\n<h3 class=\"mh23\">My Customers<\/h3>\n<ul>\n<li>The My Customers table enables shops to manage customers connected to your shops. It includes information on how many customer vehicles are connected to a shop, and if these are fleet or personal vehicles.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-62276\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-5-2.jpg\" alt=\"\" width=\"1647\" height=\"702\" \/><\/p>\n<h3 class=\"mh23\">Details Overview Screen<\/h3>\n<ul>\n<li>One of the most important VOYOLink features is the ability to see details on diagnostic alerts set on a vehicle. This screen will show active alerts as well as previously dismissed codes set on a vehicle.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-62282\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-6-1.jpg\" alt=\"\" width=\"1275\" height=\"754\" \/><\/p>\n<h4><\/h4>\n<h3 class=\"mh23\">DTC Screen<\/h3>\n<ul>\n<li>Click on an active alert, will bring up additional information including:\n<ul style=\"margin-top: unset\">\n<li>The code number and name<\/li>\n<li>The time the code was set<\/li>\n<li>The name of the controller<\/li>\n<li>The code status: active, pending, historical<\/li>\n<li>And if available, it will also show freeze frame data<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-62285\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-7-1.jpg\" alt=\"\" width=\"1280\" height=\"812\" \/><\/h4>\n<h4 class=\"mh23\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-62288 alignright\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-Device-1.jpg\" alt=\"\" width=\"199\" height=\"199\" \/><\/h4>\n<h4><\/h4>\n<h4><\/h4>\n<h4 class=\"mh23\"><\/h4>\n<h4 class=\"mh23\"><\/h4>\n<h3 class=\"mh23\">VOYO BTLE Controller<\/h3>\n<ul>\n<li>Entry level consumer device<\/li>\n<li>Transfers data to the cloud connecting a user\u2019s cell phone running the VOYO app<\/li>\n<li>No annual data plan<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 class=\"mh23\">VOYO LTE Controller<\/h3>\n<ul>\n<li>Fleet device<\/li>\n<li>Transfers data automatically to the cloud<\/li>\n<li>Annual network subscription fee<\/li>\n<li>Integrates with 3rd party fleet systems<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-62291 alignright\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/Voyo-Device-2-1.jpg\" alt=\"\" width=\"409\" height=\"175\" \/><\/p>\n<h4><\/h4>\n<h4><\/h4>\n<h4><\/h4>\n<h3>VOYO Affiliate Program<\/h3>\n<ul>\n<li>Shops can make a commission by referring customers to Voyomotive for device purchase<\/li>\n<li>Customers can buy BLTE devices online or LTE devices direct from the company<\/li>\n<li>Voyomotive will drop ship devices to the customer and provides direct support as required<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-62294 alignleft\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2024\/12\/VOYO-Affiliate-1.jpg\" alt=\"\" width=\"235\" height=\"353\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h4><a href=\"https:\/\/voyolink.com\/M1\/\" target=\"_blank\" rel=\"noopener\">LEARN MORE ABOUT VOYO<\/a><\/h4>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-62345 alignleft\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2023\/05\/VOYO-Blog-web2.jpg\" alt=\"\" width=\"250\" height=\"131\" \/>We&#8217;re excited to bring a new level of connectivity to our shop management customers with the integration of VOYOLink telematics devices with Manager SE. In this blog post, we&#8217;ll provide you with step-by-step instructions on how to connect VOYOLink to Manager SE so you can monitor the health of customers&#8217; vehicles in real time.<\/p>\n","protected":false},"author":13,"featured_media":10093,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"shopconnection-category":[1630],"shopconnection-tag":[1525],"class_list":{"0":"post-7102","1":"shopconnection","2":"type-shopconnection","3":"status-publish","4":"has-post-thumbnail","6":"shopconnection-category-shop-management","7":"shopconnection-tag-connected-car-technologymanager-seobd-ii-devicesshop-management-softwaretelematicsvoyolink","8":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection\/7102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/shopconnection"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/13"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media\/10093"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=7102"}],"wp:term":[{"taxonomy":"shopconnection-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-category?post=7102"},{"taxonomy":"shopconnection-tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-tag?post=7102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}