{"id":6779,"date":"2022-04-26T12:00:13","date_gmt":"2022-04-26T19:00:13","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/suretrack-real-fix-cranky-caddy\/"},"modified":"2025-01-02T12:26:41","modified_gmt":"2025-01-02T20:26:41","slug":"suretrack-real-fix-cranky-caddy","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/suretrack-real-fix-cranky-caddy\/","title":{"rendered":"SureTrack Real Fix: Cranky Caddy"},"content":{"rendered":"<p><a href=\"https:\/\/mitchell1.com\/prodemand\/diagnostics\/\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-1479\" title=\"Click here for more information on SureTrack.\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2013\/04\/20130401_05.png\" alt=\"\" width=\"270\" height=\"76\" \/><\/a>Real Fixes from the <a href=\"https:\/\/mitchell1.com\/prodemand\/diagnostics\/\">SureTrack\u00ae<\/a> expert information resource are documented issues from actual shop repair records and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our <a href=\"https:\/\/mitchell1.com\/prodemand\/\">ProDemand<\/a> product.<\/p>\n<hr \/>\n<p>Technicians love a mystery, or maybe not, when it involves wiring issues in a customer&#8217;s vehicle. SureTrack community member <strong>Freyson<\/strong> had a Cadillac DTS in their shop where the starter burned out because it wouldn&#8217;t stop cranking. They posed the question to the community, and with the help of fellow community member <strong>Dmckemie12<\/strong> and others, they were able to resolve the issue quickly.<\/p>\n<p>The following Community Fix summarizes the interaction between members of the community that led to the solution.<\/p>\n<p><strong>Vehicle<\/strong><br \/>\n2008 Cadillac DTS 4.6L<\/p>\n<p><strong>Title<\/strong><br \/>\nStarter cranks with key in run, repaired wiring.<\/p>\n<p><strong>Complaint<\/strong><br \/>\nCustomer states that starter kept cranking after engine started.<\/p>\n<p><strong>Diagnostic Steps Performed\/Parts Replaced<\/strong><br \/>\nVehicle towed in. Starter was burned up and after replacing it confirmed that it would continue cranking after key was in run position. Vehicle also has new ignition switch but same problem. Starter even cranks with starter relay pulled out. Has codes P0480, P0481, P0649 and P0690. The only way it wont crank is with ignition relay pulled. What should I check next? Need to fix the starter before addressing the codes.<\/p>\n<p><strong>Best Answer from Community Member Dmckemie12<\/strong><br \/>\nEither the underhood fuse block is bad or the purple wire to the starter is shorted to an ignition voltage. You can take the purple wire loose under the fuse block and turn the key, if it cranks the wire is shorted. If it doesn&#8217;t, the fuse block is bad.<\/p>\n<p><strong>Cause<\/strong><br \/>\nFound that wiring in front of motor mount was routed incorrectly and wires in harness rubbed together causing short that made starter keep running and also caused the codes in other systems.<\/p>\n<p><strong>Correction<\/strong><br \/>\nRepaired wiring and rerouted harness to prevent stress and future issues. Starter operates as it should and cleared codes did not return.<\/p>\n<hr \/>\n<p>SureTrack\u00ae adds to the power of <a href=\"https:\/\/mitchell1.com\/prodemand\/\">ProDemand\u00ae<\/a> with an exclusive combination of real-world knowledge and powerful diagnostic tools, all wrapped in an interactive community of professional technicians. Designed to help automotive shops increase accuracy and efficiency from diagnosis to completed repair, the industry&#8217;s most comprehensive repair information resource is just a few clicks away.<\/p>\n<p><strong>Want more? Here&#8217;s how you can see more Real Fixes in SureTrack:<\/strong><\/p>\n<ul>\n<li>Current ProDemand Customers: <a href=\"https:\/\/www.prodemand.com\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline\">LOG IN TO PRODEMAND<\/span><\/a><\/li>\n<li>Not a ProDemand customer yet? No problem: <a href=\"https:\/\/mitchell1.com\/support\/trial-request\"><span style=\"text-decoration: underline\">REQUEST A FREE DEMO OF PRODEMAND<\/span><\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-37711\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/07\/SureTrack_Icon2-100x100.png\" alt=\"Mitchell 1 SureTrack Real Fix Logo\" width=\"100\" height=\"100\" \/>Technicians love a mystery, or maybe not, when it involves wiring issues in a customer&#8217;s vehicle. SureTrack community member <strong>Freyson<\/strong> had a Cadillac DTS in their shop where the starter burned out because it wouldn&#8217;t stop cranking. They posed the question to the community, and with the help of fellow community member <strong>Dmckemie12<\/strong> and others, they were able to resolve the issue quickly.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"shopconnection-category":[1716],"shopconnection-tag":[1437],"class_list":{"0":"post-6779","1":"shopconnection","2":"type-shopconnection","3":"status-publish","5":"shopconnection-category-suretrack-real-fixes","6":"shopconnection-tag-caddycadillaccodescommunityharnessprodemandreal-fixstartersuretracktiptipswiring","7":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection\/6779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/shopconnection"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=6779"}],"wp:term":[{"taxonomy":"shopconnection-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-category?post=6779"},{"taxonomy":"shopconnection-tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-tag?post=6779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}