{"id":6712,"date":"2022-02-08T13:00:50","date_gmt":"2022-02-08T21:00:50","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/suretrack-community-fix-off-their-rockers\/"},"modified":"2025-01-02T12:36:55","modified_gmt":"2025-01-02T20:36:55","slug":"suretrack-community-fix-off-their-rockers","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/suretrack-community-fix-off-their-rockers\/","title":{"rendered":"SureTrack Community Fix: Off Their Rockers"},"content":{"rendered":"

\"\"<\/a>Real Fixes from the SureTrack\u00ae<\/a> expert information resource are documented issues from actual shop repair records and community discussions. Read on to see how SureTrack can help you correct issues that are not easily diagnosed using OEM information alone. SureTrack is available at no additional cost in our ProDemand<\/a> product.<\/p>\n

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Any time a customer works on their own vehicle before bringing it to you can cause you to try and figure out if the work they did caused the problem. SureTrack community member HcTruckRepair<\/strong> had a Dodge Grand Caravan in their shop where the customer replaced the rocker arms and then ended up with a P0344 cam sensor code. They posed the question to the community, and with the help of fellow community member RVAAuto<\/strong> and others, they were able to resolve the issue quickly.<\/p>\n

The following Community Fix summarizes the interaction between members of the community that led to the solution.<\/p>\n

Vehicle<\/strong>
\n2017 Dodge Grand Caravan SE 3.6L<\/p>\n

Title<\/strong>
\nP0344 After Rocker Arm Replacement, replaced cam sensor.<\/p>\n

Complaint<\/strong>
\nCustomer states that check engine light is on.<\/p>\n

Diagnostic Steps Performed\/Parts Replaced<\/strong>
\nCustomer brought in vehicle after changing their own rocker arms. Code P0344-Camshaft Position Sensor Intermittent – Bank 1 Sensor 1 present. Claims they released bank 2 timing chain with the hook tool but they did not. Somehow they still changed the rockers. I removed valve covers to check, and all rocker arms had been changed, new cam sensor on Bank 1. I did not see damage to bank 1 cam wheels. What could be causing this issue? Could they have bent the cam getting the rocker arms out by prying up on the cam? Replace the cam sensor but still same issue. Where to look from here?<\/p>\n

Best Answer from Community Member RVAAuto<\/strong>
\nScope the cam signal and compare to the good bank. They might have demagnetized a section of the trigger (tone) wheel.<\/p>\n

Cause<\/strong>
\nThey used a magnet to remove the rockers, wiped out a spot on the cam sensor tone wheel causing bad signal.<\/p>\n

Correction<\/strong>
\nReplaced Bank 1 cam sensor tone wheel and issue is resolved.<\/p>\n

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SureTrack\u00ae adds to the power of ProDemand\u00ae<\/a> with an exclusive combination of real-world knowledge and powerful diagnostic tools, all wrapped in an interactive community of professional technicians. Designed to help automotive shops increase accuracy and efficiency from diagnosis to completed repair, the industry’s most comprehensive repair information resource is just a few clicks away.<\/p>\n

Want more? Here’s how you can see more Real Fixes in SureTrack:<\/strong><\/p>\n