{"id":6687,"date":"2021-12-07T16:14:59","date_gmt":"2021-12-08T00:14:59","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/how-auto-repair-shops-can-automate-their-marketing-campaigns-to-increase-your-business\/"},"modified":"2025-05-22T13:43:48","modified_gmt":"2025-05-22T20:43:48","slug":"how-auto-repair-shops-can-automate-their-marketing-campaigns-to-increase-your-business","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/how-auto-repair-shops-can-automate-their-marketing-campaigns-to-increase-your-business\/","title":{"rendered":"How Auto Repair Shops Can Automate Their Marketing Campaigns to Increase Your Business"},"content":{"rendered":"

\"Marketing<\/p>\n

A big benefit of having a marketing program for your automotive business, is to ensure efficiency, time management, and tools to streamline the branding & reputation for your business. Your Customer\u2019s get to know your business by your branding.\u00a0 Whether it be the logo, a website or the communications that they receive (email & text), your business needs to make a visual impression!<\/p>\n

Using an automated marketing program is the next step to ensure communications are specific to a customer\u2019s need thus providing value! Positioning future automated communications, is also a time savings tool for any shop owner to use. Allowing you to take back the time spent on manually reaching out to customers, while increasing your shops profits!<\/p>\n

Automated Communications Must Have\u2019s:\u00a0<\/strong><\/h3>\n

Recommendations:<\/strong> Follow up on known or outstanding issues, with a realistic \u201cneed by date\u201d. Don\u2019t let those services or repairs go to a competitor!\u00a0 Give your customers the confidence that you have their back. Set these in your management system and SocialCRM auto repair marketing<\/a> will do the rest!<\/p>\n

Lost Customer Communication<\/strong>:\u00a0 Tell them that \u201cYou Miss Them!\u201d\u00a0 It is a great acknowledgement to receive from a business that they haven\u2019t seen you in a while. Spark that great experience they had previously and get them to come back in.<\/p>\n

Text Reminders<\/strong><\/a>:\u00a0 Life is busy, and it is easy to forget about an appointment made in advance.\u00a0 Set up a follow up reminder prior to an appointment, which assists in the commitment to arriving for the appointment, and increasing the chance that a bay is not left open from lack of work.<\/p>\n

Customer Feedback<\/strong><\/a>: How about a request for feedback? Let your customers know that their opinion and experience is valuable to you and your shop!\u00a0 Triggering a nice follow up \u201cthank you\u201d after a customer has left your business not only lets them know that you are grateful to them for choosing your business, but also having verified feedback to reach potential customers.\u00a0 With SocialCRM auto repair marketing<\/a>, this is set up automatically by your day to day processes.<\/p>\n

State Inspections<\/strong>: A year passes by so quickly these days, and with an integrated service for state inspections you can set the future date, and let the system notify your customer to come in for their required inspections.<\/p>\n

3rd<\/sup> Party Verified Review Collection<\/strong><\/a>:\u00a0 Sending out an automated text message to your customers who have recently confirmed their positive experience with your business, is a great way to continue to boost your business reputations and online relevance!\u00a0\u00a0 Attract new customers with verified reviews.<\/p>\n

And as always for current customers, make sure to give us a call and ask your Mitchell 1 Marketing Specialist<\/a> for their insight on how you can get more out of your marketing program!<\/p>\n

Want to learn more about SocialCRM?<\/strong>
\nRequest a FREE DEMO!<\/a><\/h2>\n

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You may also like to read more from the SocialCRM blog:<\/strong><\/p>\n