{"id":6536,"date":"2021-09-08T20:06:47","date_gmt":"2021-09-09T03:06:47","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/manager-se-update-new-set-flag-feature-2\/"},"modified":"2025-05-22T15:49:44","modified_gmt":"2025-05-22T22:49:44","slug":"manager-se-update-new-set-flag-feature-2","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/manager-se-update-new-set-flag-feature-2\/","title":{"rendered":"Manager SE Update: New Set Flag Feature"},"content":{"rendered":"

Now It’s Okay to Forget to Remember<\/h2>\n

Here at Mitchell 1 we\u2019ve always recommended using Remarks<\/strong> on the Customer<\/strong> screen for any special notes regarding a specific customer in Manager SE shop management system<\/a>. It was ideal because comments could be stored here without any concerns that they were ever going to print anywhere.<\/p>\n

\"\"<\/p>\n

Figure 1<\/strong><\/em><\/p>\n

 <\/p>\n

By default, the Remarks<\/strong> box is closed and only displays the very first line (Figure 1)<\/strong>. So if your screen was ever left unattended and made visible to a customer, that\u2019s all they would ever see. For example, you might type \u2019*****<\/strong>\u2019 or \u2018Preferred<\/strong>\u2019 (an internal code for shop employees) on the first line and then press Enter to drop down and then type the nitty gritty internal details such as: a)<\/strong> Don\u2019t take personal checks, b)<\/strong> Check account balance before work, c)<\/strong> Get a deposit before work or some sort of similar requirement from the customer (Figure 2).<\/p>\n

 <\/p>\n

\"\"<\/p>\n

Figure 2<\/strong><\/em><\/p>\n

 <\/p>\n

This works just fine as long as service advisors remember<\/u> to stop at the Customer<\/strong> screen before they go to the Order screen. But now there\u2019s a better way to accomplish this same task with the new Set Flag<\/strong> feature (Figure 3), now added to your Customer screen.<\/p>\n

 <\/p>\n

\"\"<\/p>\n

Figure 3<\/em><\/strong><\/p>\n

 <\/p>\n

It\u2019s a box where users can type similar messages and they will most definitely see it as a pop-up box<\/u> (Figure 4) whenever they start an estimate or repair order for that customer. Message delivered!<\/p>\n

 <\/p>\n

\"\"<\/p>\n

Figure 4<\/em><\/strong><\/p>\n

 <\/p>\n

\"\"<\/p>\n

Figure 5<\/em><\/strong><\/p>\n

 <\/p>\n

When the Flag <\/strong>C<\/strong>omment<\/strong> is no longer needed, then go ahead and click on Edit Flag (Figure 5)<\/strong>; as there is no Delete<\/strong> button. All you need to do is simply remove the text and click OK. Note that the Edit Flag<\/strong> button will revert back to Set Flag<\/strong> making it available for future use.<\/p>\n

We\u2019re pleased to include yet another customer-requested feature in Manager SE. Thanks for your feedback \u2013 keep it coming!<\/p>\n

And stay tuned for many more innovations to come.<\/p>\n

 <\/p>\n

Want to learn more about Manager SE shop management?<\/strong><\/h2>\n

REQUEST A FREE DEMO!<\/a><\/u><\/strong><\/h2>\n

 <\/p>\n

You may also like to read:<\/p>\n

Manager SE Repair Orders Statuses Are Anything But Status Quo!<\/a><\/h3>\n

Minding the Store Even Remotely: Using Manager SE Shop Reports<\/a><\/h3>\n

Put Your Stamp on Customer Emails in Manager SE<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

\"\"We\u2019re pleased to include yet another customer-requested feature in Manager SE. The new Set Flag features give you shop the ability to create and share important notes with your shop without worrying about customers or unauthorized eyes taking notice. Learn all about the new feature here.<\/p>\n","protected":false},"author":13,"featured_media":9342,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"shopconnection-category":[1630],"shopconnection-tag":[1349],"class_list":{"0":"post-6536","1":"shopconnection","2":"type-shopconnection","3":"status-publish","4":"has-post-thumbnail","6":"shopconnection-category-shop-management","7":"shopconnection-tag-notes-reminders-special-note","8":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection\/6536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/shopconnection"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/13"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media\/9342"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=6536"}],"wp:term":[{"taxonomy":"shopconnection-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-category?post=6536"},{"taxonomy":"shopconnection-tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-tag?post=6536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}