{"id":6020,"date":"2019-10-30T19:55:16","date_gmt":"2019-10-31T02:55:16","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/how-manager-se-can-help-power-your-socialcrm-program\/"},"modified":"2025-05-27T08:09:22","modified_gmt":"2025-05-27T15:09:22","slug":"how-manager-se-can-help-power-your-socialcrm-program","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/how-manager-se-can-help-power-your-socialcrm-program\/","title":{"rendered":"How Manager SE Can Help Power Your SocialCRM Program"},"content":{"rendered":"

The SocialCRM automotive digital marketing service is powerful tools helping automotive repair shop owners establish better relationships with their customers. With the use of automated emails & text message, shops can notify vehicle owners of their upcoming services and more! Mitchell 1\u2019s SocialCRM auto repair marketing<\/a> service takes the burden of managing a marketing program out of the shop owner\u2019s hands and puts it on cruise control.<\/p>\n

Shop owners who use Mitchell 1\u2019s Manager SE shop management software<\/a> along with SocialCRM receive many extra benefits of the powerful integration of the two systems. You can \u00a0manage your marketing activities without ever leaving the Manager SE program.<\/p>\n

Here\u2019s a quick run-through on how this works:<\/p>\n

 <\/p>\n

1- SocialCRM Star Notification:<\/strong> Located in Manager SE\u2019s options banner, you\u2019ll see a SocialCRM button that resembles a gauge (pictured below).<\/p>\n

How it works: <\/strong>Every time a customer writes new SocialCRM review (powered by SureCritic, a leading online customer review company), Manager SE generates a pop-up star notification. The star notification displays a number that represents how many SocialCRM reviews \u00a0were captured since you last clicked the SocialCRM button.<\/p>\n

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 <\/p>\n

After you click the button, <\/strong>you are automatically logged into your SocialCRM reporting dashboard and can view the most recent SureCritic reviews along with other insightful reports with information about new and repeat customers.<\/p>\n

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2- SocialCRM Notification Message: <\/strong>Located on the Manager SE \u201cCustomer,\u201d \u201cVehicle\u201d and \u201cOrder\u201d screens, you\u2019ll see a button labeled \u201cSocialCRM Details.\u201d When you select an eligible SocialCRM consumer, you will be notified of their most recent SureCritic review activity.<\/p>\n

How it works: <\/strong>After you select a customer in Manager SE, you\u2019ll receive the message notification shown below if that customer provided a new SureCritic review. Just click on the button once you see this message.<\/p>\n

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 <\/p>\n

After you click, <\/strong>you will be presented with key information related to that particular customer\u2019s record and any marketing results, including vehicle count, most recent review and lifetime revenue.<\/p>\n

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 <\/p>\n

Our goal as a company and a team is to ensure that you and your shop have all the tools needed, so we can focus on helping you succeed! Knowing what is expected is half the battle and we look forward to being a part of your success as part of the Mitchell1 SocialCRM family.<\/p>\n

 <\/p>\n

Want to learn more about SocialCRM shop marketing?<\/h3>\n

REQUEST A FREE DEMO<\/a>!<\/h2>\n

 <\/p>\n

Also Read:<\/strong><\/p>\n

5 Tips for Getting the Most Value from SocialCRM Shop Marketing<\/a><\/p>\n

Showing Customer Gratitude Creates Loyalty<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

\"Marketing<\/a>The SocialCRM automotive digital marketing service is powerful tools helping automotive repair shop owners establish better relationships with their customers. With the use of automated emails & text message, shops can notify vehicle owners of their upcoming services and more!<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"shopconnection-category":[1631],"shopconnection-tag":[],"class_list":{"0":"post-6020","1":"shopconnection","2":"type-shopconnection","3":"status-publish","5":"shopconnection-category-shop-marketing","6":"entry","7":"has-post-thumbnail"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection\/6020","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/shopconnection"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/14"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=6020"}],"wp:term":[{"taxonomy":"shopconnection-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-category?post=6020"},{"taxonomy":"shopconnection-tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-tag?post=6020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}