{"id":5322,"date":"2018-09-05T16:33:50","date_gmt":"2018-09-05T23:33:50","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/shopconnection\/taking-auto-shop-marketing-next-level\/"},"modified":"2025-05-22T11:50:12","modified_gmt":"2025-05-22T18:50:12","slug":"taking-auto-shop-marketing-next-level","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/taking-auto-shop-marketing-next-level\/","title":{"rendered":"We\u2019re Taking Your Auto Shop Marketing to the Next Level!"},"content":{"rendered":"<p>We\u2019re excited to tell you about some powerful new features in the SocialCRM marketing service that will help you grow your auto repair business. The latest release of SocialCRM incorporates many of the enhancements you\u2019ve been asking for \u2013 like text messaging!<\/p>\n<p><strong>Text Your Customers and Build Engagement<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-16309 alignright\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/Texting_anonymous-300x258-1.png\" alt=\"\" width=\"300\" height=\"258\" \/><\/p>\n<p>With text messaging, you can enhance your <a href=\"https:\/\/mitchell1.com\/socialcrm\/\">auto repair shop marketing<\/a> efforts and engage with your customers using their preferred method of communication.\u00a0 We make it super easy \u2013 and even better, text messaging is included with your SocialCRM service at <strong>no additional cost.<\/strong><\/p>\n<ul>\n<li>A pre-visit <strong>appointment reminder text<\/strong> will be sent once a scheduled appointment is detected in Manager SE and will be sent one day in advance of the scheduled appointment date.<\/li>\n<li>An automated post-visit <strong>thank-you text<\/strong> will be sent after a closed invoice is detected in the Manager\u2122 SE shop management system. The message includes an invitation and link to share their great experience at your shop with others by writing a review.<\/li>\n<\/ul>\n<p><strong>Text Response:<\/strong> Every time a customer responds to a text message from your shop, you receive an email notification and can respond back directly from your SocialCRM dashboard to keep the communication flowing in a timely manner.<\/p>\n<p>The latest SocialCRM release also includes:<\/p>\n<p><strong>Updated Reporting Dashboard <\/strong><\/p>\n<p>You\u2019ll also notice a new look and feel in the SocialCRM reporting dashboard, along with some great new features. The first thing you see are links to the SocialCRM ShopConnection blog posts, offering the latest expert marketing tips from the SocialCRM team.<\/p>\n<p>Enhanced reporting includes a weekly reporting email delivering your shop\u2019s critical success metrics. Track your shop\u2019s KPIs to ensure your marketing efforts are producing maximum results:<\/p>\n<ul>\n<li>KPI report with real-time data<\/li>\n<li>KPI report with direct deep-links to online content<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-16310 size-full aligncenter\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/Reports2_RedAutoService-1024x490-1.png\" alt=\"\" width=\"1024\" height=\"490\" srcset=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/Reports2_RedAutoService-1024x490-1.png 1024w, https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/Reports2_RedAutoService-1024x490-1-300x144.png 300w, https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/Reports2_RedAutoService-1024x490-1-768x368.png 768w, https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/Reports2_RedAutoService-1024x490-1-500x239.png 500w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>Custom Domain Email Addresses<\/strong><\/p>\n<p>Give your business a professional upgrade with a <a href=\"https:\/\/mitchell1.com\/socialcrm\/localsearch\/\">custom domain email address<\/a> to match your LocalSearch website domain \u2014 and send the message that your auto repair shop is a professional, well-established business. This add-on feature turns your email address into a valuable tool to market your shop. To learn more, give us a call at 888-724-6742 Ex. 2115 or contact your local Mitchell 1 representative at <a href=\"https:\/\/www.mitchellrep.com\" target=\"_blank\" rel=\"noopener\">mitchellrep.com<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-39412 size-thumbnail\" src=\"https:\/\/mitchell1.com\/wp-content\/uploads\/2018\/09\/TextMessaging_featured-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/>The latest release of the SocialCRM auto shop marketing service incorporates many of the enhancements you\u2019ve been asking for \u2013 like text messaging!<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"shopconnection-category":[1725],"shopconnection-tag":[1021],"class_list":{"0":"post-5322","1":"shopconnection","2":"type-shopconnection","3":"status-publish","5":"shopconnection-category-uncategorized","6":"shopconnection-tag-auto-repairauto-repair-shop-marketingmitchell-1shop-marketingtext-messaging","7":"entry","8":"has-post-thumbnail"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection\/5322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/shopconnection"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/14"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=5322"}],"wp:term":[{"taxonomy":"shopconnection-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-category?post=5322"},{"taxonomy":"shopconnection-tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/shopconnection-tag?post=5322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}