{"id":17030,"date":"2026-01-13T10:32:13","date_gmt":"2026-01-13T18:32:13","guid":{"rendered":"https:\/\/mitchell1.com\/?post_type=shopconnection&p=17030"},"modified":"2026-02-13T12:24:52","modified_gmt":"2026-02-13T20:24:52","slug":"how-voyolink-telematics-manager-se-supercharged-south-florida-mobile-auto-repair","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/how-voyolink-telematics-manager-se-supercharged-south-florida-mobile-auto-repair\/","title":{"rendered":"How VOYOLink Telematics + Manager SE Supercharged South Florida Mobile Fleet Repair Operations"},"content":{"rendered":"

\"VOYOReal-time alerts from VoyoLink increased uptime and revenue per vehicle<\/h2>\n

Managing hundreds of fleet vehicles on behalf of multiple customers \u2013 each with its own maintenance needs and uptime demands \u2013 can be a constant challenge for any shop performing third-party work. Coordinating schedules, staying ahead of issues, and minimizing downtime requires exceptional efficiency and organization.<\/p>\n

Just ask Scott LaPolla, owner of\u00a0South Florida Mobile Auto Repair<\/strong>, an on-site fleet management, maintenance, and repair company that performs extensive work directly at customer locations.<\/p>\n

His business has experienced significant growth, thanks to a first-of-its-kind integration with\u00a0VOYOLink<\/strong>, which uses telematics to remotely provide vehicle service data to shops.<\/p>\n

The platform is fully integrated with Mitchell 1\u2019s industry-leading shop management systems:\u00a0Manager\u2122 SE<\/strong>\u00a0for automotive and light-duty truck repair, and\u00a0Manager SE Truck Edition\u00a0<\/strong>\u2013 tailored for Class 4\u20138 vehicles, designed to work seamlessly with TruckSeries repair information.<\/p>\n

\u201cVOYOLink has been a game-changer for our business,\u201d said LaPolla. \u201cIt\u2019s made us more proactive, more organized, and more profitable \u2013 and our customers love it.\u201d<\/p>\n

The advanced telematics solution delivers real-time vehicle health alerts and maintenance notifications directly into the shop management workflow. It enables connected shops to provide smarter, efficient maintenance on commercial vehicles while significantly reducing vehicle downtime.<\/p>\n

South Florida Mobile Auto Repair oversees 400+ fleet vehicles connected with VOYO or Samsara telematics devices. The integration with telematics has not only improved customer relationships but also driven significant revenue growth.<\/p>\n

Data-Driven Results<\/h3>\n

Mitchell 1 analysts reviewed South Florida Mobile\u2019s data in Manager SE, comparing periods before and after the\u00a0VOYOLink<\/a>\u00a0integration.<\/p>\n

The results confirm that\u00a0revenue per vehicle increased 30%<\/strong>\u00a0due to an uptick in service calls and revenue per service call.<\/p>\n

The improved productivity has enabled the shop to add two more technicians and service vehicles to handle the increased workload.<\/p>\n

\"\"

Scott LaPolla owns South Florida Mobile Auto Repair, which experienced significant growth by integrating VOYOLink with Manager SE.<\/p><\/div>\n

Servicing Vehicles at the Point of Need<\/h3>\n

Previously, South Florida Mobile maintained fleets on a manual rotation cycle. This required frequent customer calls and limited the ability to align maintenance timing with actual vehicle usage and condition<\/p>\n

\u201cVOYOLink helps us service vehicles when they actually need it \u2013 not too early, not too late \u2013 and that has really boosted our revenue per vehicle,\u201d said LaPolla. \u201cWe\u2019re seeing more service calls, and each one is more profitable because we know exactly what needs to be done.\u201d<\/p>\n

The service alerts are based on real-time data, including odometer, predictive battery failure, remaining oil life, and module codes \u2013 including those that don\u2019t trigger dash indicators. The alerts are automatically sent to the shop and posted to their Manager SE system.<\/p>\n

Fleets can access their service data via VOYOLink or using their fleet application. Notifications are also sent by text or email \u2013 ensuring vehicles are serviced when they need attention.<\/p>\n

With VOYOLink plus Manager SE, South Florida Mobile can now:<\/p>\n