{"id":16956,"date":"2025-11-20T11:42:30","date_gmt":"2025-11-20T19:42:30","guid":{"rendered":"https:\/\/mitchell1.com\/?post_type=shopconnection&p=16956"},"modified":"2025-11-21T12:14:16","modified_gmt":"2025-11-21T20:14:16","slug":"suretrack-real-fix-2018-ram-2500-hd-tradesman","status":"publish","type":"shopconnection","link":"https:\/\/mitchell1.com\/shopconnection\/suretrack-real-fix-2018-ram-2500-hd-tradesman\/","title":{"rendered":"SureTrack Real Fix: 2018 RAM 2500 HD Tradesman"},"content":{"rendered":"

Real Fixes from SureTrack\u00ae provides expert-based knowledge captured from millions of documented repairs and community discussions. Read on to see how SureTrack can help you fix tricky issues that are not easily diagnosed with OEM information alone. SureTrack is available at no additional cost within ProDemand\u00ae<\/a>.<\/p>\n

This fix illustrates the power of the SureTrack community to help a fellow tech quickly solve a tricky diagnosis. SureTrack community member, autorepair1<\/strong>, had a 2018 RAM 2500 roll into the shop. They posed the question to the community, and with help from deadstar05<\/strong> and others, they resolved\u00a0the issue quickly.<\/p>\n

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Complaint & Initial Observations<\/strong><\/h2>\n
The customer reported feeling a \u201cpop\u201d followed by a transmission slip. After the incident, the truck entered limp mode and couldn\u2019t exceed 40 mph. The technician noted that the transmission had been replaced with a Jasper unit about eight months prior and had roughly 10,000 miles on it.<\/div>\n
Diagnostic steps included performing an OD hydraulic pressure test and clearing the P0870 code. Multiple road tests were conducted, and the transmission appeared to function normally afterward. However, the technician sought advice due to limited information from Mitchell or Identifix.<\/div>\n
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Community Insight<\/strong><\/h2>\n
The best advice came from a community contributor (1akinsautorepair) who pointed out that a software update<\/strong> is available for this code. They referenced a TSB (Technical Service Bulletin)<\/strong> and provided a link to the official document: https:\/\/static.nhtsa.gov\/odi\/tsbs\/2022\/MC-10228035-9999.pdf.<\/div>\n
Additionally, they recommended reviewing the diagnostic procedure for P0870 to ensure proper troubleshooting steps were followed.<\/div>\n
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Real Fix<\/strong><\/h2>\n
The resolution involved applying the OEM software update<\/strong> as outlined in the TSB. This update addresses the conditions that trigger the P0870 code and helps prevent unnecessary transmission replacement or teardown. After the update, the transmission operated correctly without further issues.<\/div>\n
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Conclusion<\/strong><\/h2>\n
This case highlights the importance of checking for software updates and TSBs<\/strong> before diving into major repairs. Modern vehicles often require electronic updates to resolve drivability concerns, even after component replacement. Always verify OEM resources to save time and avoid unnecessary costs.<\/div>\n
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SureTrack\u00ae adds to the power of\u00a0ProDemand\u00ae<\/a>\u00a0with an exclusive combination of real-world knowledge and powerful diagnostic tools, all wrapped in an interactive community of professional technicians. Designed to help automotive shops increase accuracy and efficiency from diagnosis to completed repair, the industry\u2019s most comprehensive repair information resource is just a few clicks away.<\/p>\n

Want more? Here\u2019s how you can see more Real Fixes in SureTrack:<\/strong><\/p>\n