{"id":13541,"date":"2025-01-23T17:17:06","date_gmt":"2025-01-24T01:17:06","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/?page_id=13541"},"modified":"2026-02-27T14:26:20","modified_gmt":"2026-02-27T22:26:20","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/mitchell1.com\/support\/technical-support\/","title":{"rendered":"Technical Support"},"content":{"rendered":"<div id=\"pl-13541\"  class=\"panel-layout\" ><div id=\"pg-13541-0\"  class=\"panel-grid panel-has-style\"  style=\"margin-bottom: 0px\" ><div class=\"simple-hero top-gap-small bottom-gap-small siteorigin-panels-stretch panel-row-style panel-row-style-for-13541-0\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-13541-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13541-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1>Technical Support<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13541-1\"  class=\"panel-grid panel-has-style\"  style=\"margin-bottom: 0px\" ><div style=\"padding: 40px 20px 20px 20px;\" class=\"panel-row-style panel-row-style-for-13541-1\" ><div id=\"pgc-13541-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13541-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"1\" ><div style=\"padding: 10px 20px 20px 20px;\" class=\"panel-widget-style panel-widget-style-for-13541-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>If your software is not working properly or you need installation or data update assistance, please complete the form below as completely and accurately as possible.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-13541-1-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"2\" ><div style=\"padding: 20px 20px 20px 20px;\" class=\"panel-widget-style panel-widget-style-for-13541-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3 style=\"text-align: center;\"><span data-teams=\"true\">Need to make a payment or find an invoice?<\/span><\/h3>\n<p style=\"text-align: center;\"><span data-teams=\"true\">Use our portal to securely pay your bill or view invoices online. These services are available 24\/7 - so you can take care of your account when it's most convenient for you.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/mitchell1.com\/paymybill\/\">Billing & Invoices<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-13541-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-13541-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div id=\"pl-13943\"  class=\"panel-layout\" ><div id=\"pg-13943-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-13943-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-13943-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13943-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"operation-container panel-widget-style panel-widget-style-for-13943-0-0-0\" style=\"padding: 15px 15px 15px 15px;\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h4>Hours of Operation<\/h4>\n<p><strong>Hours:<\/strong> <em>(all Pacific time; Monday - Friday, except as noted)<\/em><br \/>\n<strong>Office:<\/strong> 6:30 a.m. to 4:00 p.m.<br \/>\n<strong>Sales:<\/strong> 5:30 a.m. to 4:30 p.m. (6:00 a.m. to noon Saturdays)<br \/>\n<strong>Customer Account Support:<\/strong> 6:30 a.m. to 4:30 p.m.<br \/>\n<strong>Technical Support:<\/strong> 5:30 a.m. to 4:30 p.m.<br \/>\n<strong>Product Content Support:<\/strong> 6:00 a.m. to 4:00 p.m.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-13541-2\"  class=\"panel-grid panel-has-style\" ><div class=\"top-gap-small siteorigin-panels-stretch panel-row-style panel-row-style-for-13541-2\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-13541-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13541-2-0-0\" class=\"so-panel widget widget_gform_widget gform_widget panel-first-child panel-last-child\" data-index=\"4\" ><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor 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Need to make a payment or find&#8230; <br \/><a class=\"read-more\" title=\"FULL STORY\" href=\"https:\/\/mitchell1.com\/support\/technical-support\/\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":15,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"wf_page_folders":[1739],"class_list":{"0":"post-13541","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/pages\/13541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/comments?post=13541"}],"version-history":[{"count":3,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/pages\/13541\/revisions"}],"predecessor-version":[{"id":17153,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/pages\/13541\/revisions\/17153"}],"up":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/pages\/15"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=13541"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/wf_page_folders?post=13541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}