{"id":13532,"date":"2025-01-23T17:11:05","date_gmt":"2025-01-24T01:11:05","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/?page_id=13532"},"modified":"2026-02-27T14:25:48","modified_gmt":"2026-02-27T22:25:48","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/mitchell1.com\/support\/customer-service\/","title":{"rendered":"Customer Account Support"},"content":{"rendered":"<div id=\"pl-13532\"  class=\"panel-layout\" ><div id=\"pg-13532-0\"  class=\"panel-grid panel-has-style\"  style=\"margin-bottom: 0px\" ><div class=\"simple-hero top-gap-small bottom-gap-small siteorigin-panels-stretch panel-row-style panel-row-style-for-13532-0\" data-stretch-type=\"full\" ><div class=\"so-panels-full-wrapper\" ><div id=\"pgc-13532-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13532-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1>Customer Account Support<\/h1>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13532-1\"  class=\"panel-grid panel-has-style\"  style=\"margin-bottom: 0px\" ><div style=\"padding: 40px 20px 20px 20px;\" class=\"panel-row-style panel-row-style-for-13532-1\" ><div id=\"pgc-13532-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13532-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"1\" ><div style=\"padding: 10px 20px 20px 20px;\" class=\"panel-widget-style panel-widget-style-for-13532-1-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>For assistance with your Mitchell 1 account, please complete our online support request form below as completely and accurately as possible.<\/p>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-13532-1-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"2\" ><div style=\"padding: 20px 20px 20px 20px;\" class=\"panel-widget-style panel-widget-style-for-13532-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h3 style=\"text-align: center;\"><span data-teams=\"true\">Need to make a payment or find an invoice?<\/span><\/h3>\n<p style=\"text-align: center;\"><span data-teams=\"true\">Use our portal to securely pay your bill or view invoices online. These services are available 24\/7 - so you can take care of your account when it's most convenient for you.<\/span><\/p>\n<p style=\"text-align: center;\"><a class=\"button\" href=\"https:\/\/mitchell1.com\/paymybill\/\">Billing & Invoices<\/a><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pgc-13532-1-1\"  class=\"panel-grid-cell\" ><div id=\"panel-13532-1-1-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div id=\"pl-13943\"  class=\"panel-layout\" ><div id=\"pg-13943-0\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-13943-0\" data-stretch-type=\"full-width-stretch\" ><div id=\"pgc-13943-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13943-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div class=\"operation-container panel-widget-style panel-widget-style-for-13943-0-0-0\" style=\"padding: 15px 15px 15px 15px;\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h4>Hours of Operation<\/h4>\n<p><strong>Hours:<\/strong> <em>(all Pacific time; Monday - Friday, except as noted)<\/em><br \/>\n<strong>Office:<\/strong> 6:30 a.m. to 4:00 p.m.<br \/>\n<strong>Sales:<\/strong> 5:30 a.m. to 4:30 p.m. (6:00 a.m. to noon Saturdays)<br \/>\n<strong>Customer Account Support:<\/strong> 6:30 a.m. to 4:30 p.m.<br \/>\n<strong>Technical Support:<\/strong> 5:30 a.m. to 4:30 p.m.<br \/>\n<strong>Product Content Support:<\/strong> 6:00 a.m. to 4:00 p.m.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div id=\"pg-13532-2\"  class=\"panel-grid panel-has-style\" ><div class=\"top-gap-small 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and accurately as possible. 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