{"id":1138,"date":"2021-09-27T13:00:32","date_gmt":"2021-09-27T20:00:32","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/press\/mitchell-1-enhances-manager-se-shop-management-program-to-increase-automotive-fleet-integration\/"},"modified":"2025-02-21T14:05:28","modified_gmt":"2025-02-21T22:05:28","slug":"mitchell-1-enhances-manager-se-shop-management-program-to-increase-automotive-fleet-integration","status":"publish","type":"press","link":"https:\/\/mitchell1.com\/press\/mitchell-1-enhances-manager-se-shop-management-program-to-increase-automotive-fleet-integration\/","title":{"rendered":"Mitchell 1 Enhances Manager SE Shop Management Program to Increase Automotive Fleet Integration"},"content":{"rendered":"<p>Mitchell 1 announces the most recent release of its <a href=\"https:\/\/mitchell1.com\/manager-se\/\">Manager<sup>\u2122<\/sup> SE<\/a> shop management software includes new automotive fleet management and communication features.<\/p>\n<p>The latest enhancements in Manager SE increase a service provider\u2019s capability to integrate and communicate with their automotive fleet customers. Repair facilities using Manager SE to track shop productivity can now seamlessly integrate with their fleet customer\u2019s management system, allowing them to quickly share estimates, service records and other information.<\/p>\n<p>The new integration creates better alignment between shops that utilize Mitchell 1 shop management systems and the automotive fleets they service.<\/p>\n<p>\u201cAt Mitchell 1 we are passionately focused on driving efficiencies throughout the repair process,\u201d said Ben Johnson, director of product management at Mitchell 1. \u201cIntegrating with fleet management systems is a natural next step. Since we\u2019ve incorporated the integration in the shop\u2019s normal workflow, it is much easier to interact with a fleet customer.\u201d<\/p>\n<p>While a service operation is focused on documenting all repairs done at their shop, fleet operators are focused on documenting all repairs done on the assets they maintain (cars, trucks, trailers, etc.). Typically, as an asset is serviced at a shop, there are a variety of phone calls made \u2013 to schedule the appointment, to gain approval for work needed and for final invoicing and payment terms. Some fleet management companies offer a self-serve portal that shops can use to perform all of these functions, but those require double-entry into the shop\u2019s management system as well.<\/p>\n<p>With integration to Manager SE, automotive fleets requiring service on their vehicles can send requests to a service provider directly from their management system to Mitchell 1\u2019s shop management system. Without ever picking up a phone, the service provider can accept the work, share estimates, get approvals and even get paid. Importantly, the final record of the repair is shared with the fleet management system so the vehicle\u2019s service history is maintained there as well as at the servicing shop. This efficient communication eliminates manual entry on two systems, as well as much of the back-and-forth delays inherent in getting vehicles scheduled in and through the repair process.<\/p>\n<p>For information about Mitchell 1, visit <a href=\"https:\/\/www.mitchell1.com\">www.mitchell1.com<\/a>, call (888) 724-6742 or locate an independent sales consultant at <a href=\"https:\/\/www.mitchellrep.com\/\" target=\"_blank\" rel=\"noopener\">www.mitchellrep.com<\/a><u>. <\/u><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mitchell 1 announces the most recent release of its Manager\u2122 SE shop management software includes new automotive fleet management and communication features. The latest enhancements in Manager SE increase a service provider\u2019s capability to integrate&#8230; <br \/><a class=\"read-more\" title=\"FULL STORY\" href=\"https:\/\/mitchell1.com\/press\/mitchell-1-enhances-manager-se-shop-management-program-to-increase-automotive-fleet-integration\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"press-category":[1721],"g1_relation_tag":[],"class_list":{"0":"post-1138","1":"press","2":"type-press","3":"status-publish","5":"press-category-truck-repair","6":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/press\/1138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/press"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/press"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=1138"}],"wp:term":[{"taxonomy":"press-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/press-category?post=1138"},{"taxonomy":"g1_relation_tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/g1_relation_tag?post=1138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}