{"id":1091,"date":"2020-09-09T12:00:30","date_gmt":"2020-09-09T19:00:30","guid":{"rendered":"https:\/\/mitchell11.wpenginepowered.com\/blog\/press\/mitchell-1-and-elite-host-free-webinar-series\/"},"modified":"2025-02-21T14:30:27","modified_gmt":"2025-02-21T22:30:27","slug":"mitchell-1-and-elite-host-free-webinar-series","status":"publish","type":"press","link":"https:\/\/mitchell1.com\/press\/mitchell-1-and-elite-host-free-webinar-series\/","title":{"rendered":"Mitchell 1 and Elite Host Free Webinar Series"},"content":{"rendered":"<p>Shop owners and managers are invited to join Mitchell 1 and Elite for a free webinar series entitled \u201cWhat Your Customers Want to Tell You\u2026But Don\u2019t\u201d to learn firsthand what actual customers think about the auto repair experience. This complimentary three-part online event will take place Oct. 6, 13 and 20, 2020 at 10:00 a.m. PT\/1:00 p.m. ET. To register and learn more, visit <a href=\"https:\/\/mitchell1.com\/event\">https:\/\/mitchell1.com\/event<\/a>.<\/p>\n<p>\u201cIt would be great if vehicle owners said exactly what they like and don\u2019t like about their repair experience, but unfortunately, even a shop\u2019s best customers typically stay silent, even when they have constructive criticism that could help a shop improve,\u201d said Nick DiVerde, senior marketing director, Mitchell 1. \u201cThis webinar series will bring auto repair customers and shop owners together to provide insight on how to deliver a repair experience that creates happy customers and helps grow the business.\u201d<\/p>\n<p>The first two sessions will feature a panel of the ideal vehicles owners who drive a lot, take good care of their vehicles and understand the value in dealing with a reputable shop. In session three, leading shop owners and industry experts will help attendees develop a step-by-step action plan to apply the knowledge provided by the vehicle owners \u2013 to help increase profits.<\/p>\n<p>Session topics will also cover what customers like and don\u2019t like about their auto repair shop\u2019s advertising and what prospective customers really look for in reviews. There will also be an opportunity to participate in a Q&amp;A session.<\/p>\n<p>Industry expert Bob Cooper will lead the sessions, guiding attendees toward practical ways they can increase customer engagement, business and profits. Cooper is the founder and president of Elite, an international company that specializes in supporting those in the auto service industry. He has been nominated for entry into \u201cWho\u2019s Who in American Business,\u201d is a member of the prestigious National Speakers Association and is recognized as one of the nation\u2019s leading authorities on both personal and career success.<\/p>\n<p>For more information about Mitchell 1, visit <a href=\"https:\/\/www.mitchell1.com\/\">www.mitchell1.com<\/a>, call (888) 724-6742, or locate an independent sales consultant at www.mitchellrep.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shop owners and managers are invited to join Mitchell 1 and Elite for a free webinar series entitled \u201cWhat Your Customers Want to Tell You\u2026But Don\u2019t\u201d to learn firsthand what actual customers think about the&#8230; <br \/><a class=\"read-more\" title=\"FULL STORY\" href=\"https:\/\/mitchell1.com\/press\/mitchell-1-and-elite-host-free-webinar-series\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":""},"press-category":[1718],"g1_relation_tag":[],"class_list":{"0":"post-1091","1":"press","2":"type-press","3":"status-publish","5":"press-category-mitchell1","6":"entry"},"acf":[],"_links":{"self":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/press\/1091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/press"}],"about":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/types\/press"}],"author":[{"embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/media?parent=1091"}],"wp:term":[{"taxonomy":"press-category","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/press-category?post=1091"},{"taxonomy":"g1_relation_tag","embeddable":true,"href":"https:\/\/mitchell1.com\/wp-json\/wp\/v2\/g1_relation_tag?post=1091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}