Shop Connection Blog

Have you seen vehicle features like adaptive cruise control, parking assist sensors and blind spot indicators in your auto repair shop? All of these technologies (and many more) fall into the new category of vehicle systems known as ADAS -- Advanced Driver Assistance Systems.
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What's buzz about ADAS? Here you go: Our own Ben Johnson, Director of Product Management for Mitchell 1, wrote an insightful guest column entitled ADAS Is Here to Stay and Shops Need to Be Aware of Systems and Proper Calibrations  in the October issue of Parts and People Magazine.
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The truck rolls in with a diagnostic trouble code light on. The chances are good that the first thing a technician will do is grab a scan tool and see what code or codes have set.
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What are some of the other transmission-related items that should periodically be inspected to help avoid breakdown? The list is long, but here are a few important ones to consider:
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Mitchell 1 developed a text messaging feature for Manager SE, so you can get answers from your customers faster. This new module is called MessageCenter. Here are the key features.
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Understand the importance of a professional, custom domain email address by taking a look at the parts of an email address, what a custom domain email is and why it is important to you.
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The latest release of the SocialCRM auto shop marketing service incorporates many of the enhancements you’ve been asking for – like text messaging!
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