Mitchell1 https://mitchell1.com Mon, 26 Jan 2026 22:52:13 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://mitchell1.com/wp-content/uploads/2025/03/favicon-icon.png Mitchell1 https://mitchell1.com 32 32 Registration Now Open for the Mitchell 1 Spring Shop Management Workshop in Scottsdale https://mitchell1.com/press/registration-now-open-for-the-mitchell-1-spring-shop-management-workshop-in-scottsdale/ Mon, 26 Jan 2026 16:24:53 +0000 https://mitchell1.com/?post_type=press&p=17118 Registration is now open for the Mitchell 1 Spring Shop Management Workshop, April 23–25 in Scottsdale, Arizona. Designed for shop owners, managers, and service advisors, this hands-on event delivers expert-led training on Manager™ SE and ShopKey® Management—helping shops improve workflow, boost efficiency, and grow their business.

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Manager SE workshop 2026

Tim McDonnell leads a sold-out Shop Management Workshop last April in Philadelphia, Pennsylvania

SAN DIEGO, Calif. – Jan. 26, 2026 Registration is now open for the Mitchell 1 Spring Shop Management Workshop, scheduled for April 23-25 in Scottsdale, Arizona. This workshop is designed to help professional service advisors, shop owners and managers unlock the full potential of the Manager™ SE and ShopKey® Management systems to help grow their businesses.

Topics covered include program setup values, inventory, reporting and advanced transactions as well as integration with the latest multi-supplier aftermarket catalogs. Attendees will also learn more about new features, including the award-winning Job View feature, and advanced estimating and digital vehicle inspection tools.

The workshop will be led by Tim McDonnell, senior product marketing manager for Manager SE, and Dan Johnson, product manager for Mitchell 1’s management software solutions. The technical support team will also be onsite for one-to-one training and to answer questions throughout the event.

“By learning from the Mitchell 1 experts, participants will have the opportunity to gain a deeper understanding of the software’s workflow features,” said McDonnell. “In addition, attendees will have the chance to network and connect with other shop professionals while uncovering the latest product enhancements that will help maximize their shop efficiency, repair services and customer communications.”

The registration fee is $325 per attendee, which includes the workshop materials, breakfast, lunch, evening reception and certification of completion. Attendees will also learn more about Mitchell 1’s SocialCRM shop marketing services and ProDemand® auto repair software.

To learn more or to register, visit https://get.mitchell1.com/2026-spring-shop-management-workshop.

For more information about Mitchell 1, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchell1.com/my-rep.

About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at mitchell1.com.

Media Inquiries:

Janet Dayton
Marketing Communications, Mitchell 1
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
773-547-0488
lkonsbruck@maxmarketing.com

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Geotab Marketplace Listing Extends VOYOLink Access for Mitchell 1 Commercial Truck Customers https://mitchell1.com/press/geotab-marketplace-listing-extends-voyolink-access-for-mitchell-1-commercial-truck-customers/ Tue, 04 Nov 2025 21:41:22 +0000 https://mitchell1.com/?post_type=press&p=16912 Mitchell 1 announced that its shop management customers who service medium- and heavy-duty vehicles now have expanded access to the VOYOLink Intelligent Service Platform, following its recent listing on the Geotab® Marketplace. VOYOLink integration with Manager SE Truck Edition enables real-time vehicle monitoring, faster repairs and improved fleet uptime.

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Geotab extends VOYOLink access

SAN DIEGO, Calif., November 4, 2025 – Mitchell 1 announced that its shop management customers who service medium- and heavy-duty vehicles now have expanded access to the VOYOLink Intelligent Service Platform, following its recent listing on the Geotab® Marketplace.

VOYOLink – a free feature within Mitchell 1’s Manager™ SE Truck Edition system – transmits real-time vehicle health alerts and maintenance notifications directly into the shop management system. This enables shops to perform remote evaluations, optimize scheduling and plan repairs in advance.

“A big thanks to our integration partner, Voyomotive LLC, for listing their VOYOLink platform on the Geotab Marketplace,” said Kristy Coffman, director of the Commercial Vehicle Group at Mitchell 1. “The move significantly expands visibility of VOYOLink’s cutting-edge technology within the commercial truck sector, enabling shops to expedite repairs and grow their business.”

VOYOLink has already seen strong adoption among Mitchell 1’s shop management customers servicing automobiles and light-duty vehicles.

By seamlessly connecting telematics data to Manager SE, these shops can monitor vehicle health in real time, provide remote support for breakdowns, and schedule maintenance proactively. This has resulted in improved uptime, faster service turnaround, and lower operating costs.

“By listing VOYOLink on the Geotab Marketplace, fleets can quickly connect with their preferred service providers in minutes,” said Peter Yorke, CEO of Voyomotive. “It links telematics data directly to the shop, so decisions and repairs can happen immediately – without delay.”

Key benefits for fleets and shop management include:

  • Fast setup – Connect Geotab-equipped vehicles to service providers in under three minutes
  • One-click integration – Access over 36,000 VOYOLink service locations across the U.S. and Canada
  • Automatic data delivery – Health alerts and maintenance notifications flow directly into Manager SE Truck Edition
  • Reduced downtime – Vehicles are pre-evaluated remotely, streamlining diagnostics, approvals, and repairs
  • Supports all vehicle classes – Designed for light, medium, and heavy-duty fleet operations

This integration reinforces Mitchell 1’s commitment to empowering truck shops with tools that improve efficiency, streamline service processes and enhance fleet uptime.

About Voyomotive

Voyomotive is a connected vehicle technology company that helps fleets reduce costs, improve uptime, and optimize maintenance through real-time data integration. Its VOYOLink platform enables seamless connectivity between fleet vehicles and third-party service provider systems, automating the flow of diagnostics and maintenance alerts to accelerate service decisions. With support for light-, medium-, and heavy-duty vehicles, Voyomotive’s solutions are trusted by fleet operators across North America to streamline operations and extend vehicle lifecycles.

About Mitchell 1

A member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information and shop management solutions for over 100 years. Its Manager™ SE Truck Edition, which works in sync with Mitchell 1’s TruckSeries repair and diagnostic software for Class 4-8 vehicles, helps commercial truck shops streamline workflow, improve productivity, and enhance profitability. For more information, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchell1.com/my-rep.

Media Inquiries:
Chris Kemmer, Consultant
CK Marketing & Communications
614-596-3730
Chris@ck-marketing-communications.com

Janet Dayton, Marketing Communications Manager
Mitchell 1
858-391-5251
Janet.Dayton@mitchell1.com

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Mitchell 1’s New ‘Job View’ Feature Wins People’s Choice Award https://mitchell1.com/press/mitchell-1-job-view-feature-wins-peoples-choice-award/ Wed, 01 Oct 2025 15:44:42 +0000 https://mitchell1.com/?post_type=press&p=16865 Mitchell 1 is proud to announce that its Job View feature in Manager™ SE has won a 2025 PTEN People’s Choice Award in the automotive software category – proving its value in real-world shop operations. Job View streamlines repair orders, boosts efficiency and expedites customer approvals

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2025 PTEN People's Choice Award Winner - JobViewSAN DIEGO, Calif., Oct. 1, 2025 – Mitchell 1 announces that its Job View feature in the Manager™ SE shop management software has won a People’s Choice Award in the automotive software category of the 2025 Professional Tool & Equipment News (PTEN) Innovation Awards program.

“Receiving a People’s Choice Award for our new Job View feature is a tremendous honor – and we’re especially grateful to all the service professionals who took the time to cast their vote,” said Tim McDonnell, Mitchell 1’s senior product marketing manager for Manager SE. “Because this award comes directly from the people using these tools every day, it’s particularly meaningful. Job View was designed to help shops work smarter, more efficiently and never miss an opportunity – and this recognition affirms that we’re making a real difference in their daily operations.”

The Job View feature accelerates customer approvals with professional, well-organized documents that not only strengthen a shop’s brand, but also provides instant visibility into profit margins. It organizes repair orders into clear, job-based groupings – bundling labor, parts, sublets and notes into easy-to-read containers. In addition, Job View enhances sales opportunities by simplifying the management of deferred work with reminders for future jobs.

For the 11th year, readers of PTEN were invited to voice their opinions and vote on their top products  nominated in the Innovation Awards program to be recognized as 2025 PTEN People’s Choice Award winners.

Manager SE shop management software helps mechanical auto repair shops streamline workflow and

track activity from estimate to invoice. The tools and reports in Manager SE give shops a 360-degree view of the entire operation, helping them manage repairs, customer service and the overall business more efficiently and profitably. Manager SE is integrated with ProDemand®, Mitchell 1’s comprehensive repair information solution to further increase shop productivity.

 

About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at www.mitchell1.com.

Media Contacts:
Janet Dayton
Mitchell 1
858-391-5251
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
773-547-0488
lkonsbruck@maxmarketing.com

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Mitchell 1 Introduces ‘Manager SE  Inspections’ – A Next-Generation Multi-Point Inspection Tool https://mitchell1.com/press/mitchell-1-unveils-manager-se-inspections-a-modern-multi-point-inspection-tool-for-auto-commercial-truck-repair-shops/ Mon, 08 Sep 2025 13:00:24 +0000 https://mitchell1.com/?post_type=press&p=16796 Mitchell 1 launches Manager SE Inspections, a digital multi-point inspection tool for automotive and truck repair shops. Integrated with the 'Job View' feature, the add-on tool streamlines inspections, estimates and approvals, delivering clear documentation, mobile-friendly customer reports, and a faster, more transparent workflow.

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SAN DIEGO, Calif., September 8, 2025 – Mitchell 1 is pleased to introduce Manager™ SE Inspections, a next-generation multi-point inspection (MPI) tool fully integrated with its Manager SE shop management system.  Tailored to the automotive and commercial truck markets, Manager SE Inspections brings efficiency and organization to the inspection process – making it faster to complete inspections, build estimates and communicate with customers.

“Today’s customers expect seamless, mobile-first experience – whether they need service on a passenger car or a heavy-duty vehicle,” said Nick DiVerde, senior director of Product Management for Mitchell 1. “Manager SE Inspections connects inspections, pricing and approvals in one process. It enables technicians and service writers to work more efficiently and makes it easy for customers to approve services with just a few clicks. It’s all about working smarter and delivering a better experience across the board.”

Technicians conduct digital inspections using smartphones or tablets – capturing photos, videos and notes to clearly document vehicle issues. The data syncs with the browser-based Workshop View, where service advisors are instantly alerted when inspections are marked “inspected.” From there, items flow directly into Manager SE’s Job View, eliminating duplicate entry and making it easy to create clear, priced estimates.

Once inspections are complete, customers receive a branded digital report by text or email, including annotated photos, videos, and notes. Customers can review each item and approve or decline services in real time through a secure portal on their phone or computer, making the process simple, transparent, and hassle-free.

“The mobile-first process speeds approvals by putting clear, visual inspection reports directly into the customer’s hands,” added DiVerde. “At the same time, it reduces extra steps for the shop team so they can focus on what matters most – delivering great service and getting vehicles back on the road faster.”

Key Features of Manager SE Inspections:

  • Job View Integration – Inspection items automatically convert into job containers for faster, more organized pricing.
  • End-to-End Workflow – No double entry; just a seamless process from inspection to estimate.
  • Customizable Templates – Create and re-use service-specific templates; technicians only mark problem items while other points default to “green.”
  • Rich Documentation – Add and annotate photos, videos, and notes; stored notes can trigger red/yellow status based on details or measurements.
  • Real-Time Visibility – Workshop View tracks inspections as they happen, giving teams complete transparency.
  • Secure, Remote Approvals – Customers approve line items via secure links in text or email.
  • Built-In Follow-Up – Deferred work is saved in Manager SE for easy tracking and future opportunities.

For more information about Mitchell 1, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchell1.com/my-rep.

About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at www.mitchell1.com.

Media Contacts:
Janet Dayton
Mitchell 1
858-391-5251
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
773-547-0488
lkonsbruck@maxmarketing.com

 

 

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Mitchell 1 Wins 2025 PTEN Innovation Award for ‘Job View’ Feature in Manager SE Shop Management System https://mitchell1.com/press/mitchell-1-wins-pten-innovation-award/ Wed, 03 Sep 2025 15:39:57 +0000 https://mitchell1.com/?post_type=press&p=16777 Mitchell 1 is proud to announce that its Job View feature set in its Manager™ SE shop management software has won the 2025 Professional Tool & Equipment News (PTEN) Innovation Award in the automotive software category. Job View accelerates approvals with professional, well-organized documents that not only strengthen a shop’s brand, but also provide instant visibility into profit margins to support smarter business decisions.

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2025 PTEN winner - JobView

SAN DIEGO, Calif., Sept. 3, 2025 – Mitchell 1 is proud to announce that its Job View feature set in its Manager™ SE shop management software has won the 2025 Professional Tool & Equipment News (PTEN) Innovation Award in the automotive software category.

“We are honored to receive a PTEN Innovation Award for Job View and thank the judges for recognizing it as one of the year’s top innovations in the automotive aftermarket,” said Nick DiVerde, senior director of product management at Mitchell 1. “Job View is a powerful time-saver for auto repair shops. The feature set makes it fast and easy to organize jobs, deliver clear estimates and secure faster approvals – helping to drive efficiency and business growth.”

Job View accelerates approvals with professional, well-organized documents that not only strengthen a shop’s brand, but also provide instant visibility into profit margins to support smarter business decisions. Labor and parts are grouped logically on-screen and in customer-facing documents to improve clarity and workflow efficiency. In addition, Job View enhances sales opportunities by simplifying the management of deferred work for future jobs.

Chosen by a panel of judges consisting of technicians and shop owners, the PTEN Innovation Awards recognize tools and equipment introduced in the past year that play a vital role helping technicians diagnose and repair vehicles more easily and efficiently – ultimately making automotive shops more productive.

Manager SE shop management software helps mechanical auto repair shops streamline workflow and track activity from estimate to invoice. The tools and reports in Manager SE give shops a 360-degree view of the entire operation, helping them manage repairs, customer service and the overall business more efficiently and profitably. Manager SE is integrated with ProDemand®, Mitchell 1’s comprehensive repair information solution to further increase shop productivity.

 About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at www.mitchell1.com.

Media Contacts:
Janet Dayton
Mitchell 1
858-391-5251
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
773-547-0488
lkonsbruck@maxmarketing.com

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Mitchell 1 Enhances ‘Job View’ in Manager SE with Expanded Features for Managing Revisions https://mitchell1.com/press/mitchell-1-boosts-job-view-in-manager-se-with-expanded-features-for-managing-revisions/ Tue, 27 May 2025 18:53:42 +0000 https://mitchell1.com/?post_type=press&p=16379 Mitchell 1 introduces major enhancements to its Job View feature in Manager SE 9.2, giving service advisors greater flexibility by removing the nine-revision limit. Shops can now create unlimited revisions per vehicle, with each organized in its own tab — streamlining quoting, prioritization and customer approvals for faster decisions and improved overall workflow.

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 Service Advisor

SAN DIEGO, Calif., May 27, 2025 – Mitchell 1 has introduced major enhancements to its Job View feature in the latest release of its Manager™ SE 9.2 shop management software, adding powerful new tools that give service advisors greater flexibility and control when managing revisions.

With the enhanced Revisions feature, shops can now create unlimited “Sub-Estimates” for a customer’s vehicle – covering items such as deferred maintenance, recommended services and previously identified repairs. Each Sub-Estimate is organized in its own tab within Job View, simplifying quoting, prioritization and customer approvals. This helps advisors clearly present options and secure faster approvals from vehicle owners.

“We’ve taken Job View to the next level in Manager SE 9.2,” said Tim McDonnell, senior product marketing manager for Manager SE. “The new capabilities are designed to address real-world challenges – whether you’re quoting multiple jobs or managing deferred work. The goal is to streamline processes and ensure no detail is overlooked or opportunity missed.”

With this update, Job View becomes an even more powerful tool for daily operations. It lets users quickly build clear, organized estimates and invoices – grouping related labor and parts into logical job containers. This improves both on-screen workflow and customer-facing documents, while also helping shops track profitability at the job level to support smarter business decisions.

“By enhancing Job View’s capabilities, Manager SE empowers service advisors to deliver clearer communication and improve overall management of complex repair estimates,” said McDonnell.

Key features of the expanded Revisions tab include:

  • Unlimited Sub-Estimates – Create as many revisions as needed per vehicle, removing the previous nine-limit cap.
  • Automatic Sub-Estimate Naming – Tabs are automatically named based on the work inside each Sub-Estimate (e.g., “Brakes Inspections” or “Cooling System Flush”), making it easier and faster to find the right job with less effort.
  • Summary Tab + Comments – A new Summary tab displays all Sub-Estimates and offers a secure space for internal notes. Comments help prioritize work without showing on customer documents, keeping estimates clear.
  • Smarter Integration with Recommendations – Add and link Recommendations directly from the Revisions screen for faster documentation and follow-up. From the vehicle screen, you can also easily link existing Recommendations to current Revisions for better tracking.
  • Automatic Recommendation Cleanup – A “Delete Linked Recommendations” option removes completed Recommendations when transferring related Sub-Estimates to a Repair Order, keeping your data accurate and clutter-free.
  • Modified Date Column – Shows when each Sub-Estimate was last updated, helping advisors quickly verify that pricing and labor rates are current before proceeding.

About Manager SE

Manager SE shop management software helps mechanical auto repair shops streamline workflow and track activity from estimate to invoice. The tools and reports in Manager SE give shops a 360-degree view of the entire operation, helping them manage repairs, customer service and the overall business more efficiently and profitably. Manager SE is integrated with ProDemand®, Mitchell 1’s comprehensive repair information system to further increase shop productivity.

For more information about Mitchell 1, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchellrep.com.

About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at www.mitchell1.com.

Media Contacts:

Janet Dayton
Mitchell 1
858-391-5251
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
773-547-0488
lkonsbruck@maxmarketing.com

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Mitchell 1 Hosts Sold-Out Shop Management Workshop in Philadelphia https://mitchell1.com/press/mitchell-1-hosts-sold-out-shop-management-workshop-in-philadelphia/ Tue, 06 May 2025 18:13:14 +0000 https://mitchell11dev.wpenginepowered.com/?post_type=press&p=16251 Mitchell 1 hosted a successful spring shop management workshop in Philadelphia, attracting professional service advisors and shop owners. The event focused on enhancing shop efficiency using the Manager SE™ and ShopKey® systems, featuring new tools like the Job View and Expanded Revisions, along with marketing strategies through SocialCRM.

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SAN DIEGO, Calif., May 6, 2025 Mitchell 1 welcomed a sold-out crowd of professional service advisors and shop owners at its recent spring shop management workshop in Philadelphia, Pennsylvania. The two-day event offered hands-on training and in-depth insights into the powerful capabilities of the Manager SE™ and ShopKey® shop management systems, providing attendees with practical strategies to improve shop efficiency, boost profitability and drive business growth.

The workshop, led by Tim McDonnell, senior product marketing manager for Manager SE, and Dan Johnson, product manager for Manager SE software, covered the full spectrum of functionality across Manager SE 9.2 and other recent releases.

One of the standout highlights was an in-depth look at the new Job View feature – a significant workflow enhancement that streamlines how shops manage estimates, invoices and deferred work. Attendees also previewed the Expanded Revisions feature that builds on the Job View foundation in Manager SE 9.2.

In addition, the workshop covered key topics such as program setup, inventory and parts ordering (including access to multi-supplier aftermarket catalogs), a reports overview, advanced transactions and best practices throughout. Attendees had the opportunity to visit a computer lab for one-on-one time with product specialists, where they could get hands-on experience with the new features discussed during the workshop.

“We would like to thank everyone who joined us in Philadelphia for our latest Mitchell 1 Shop Management Workshop,” said McDonnell. “Over the two days, attendees gained a deeper understanding of the software’s advanced features, increasing the value of their shop’s software investment. Equally valuable was the interaction between the Mitchell 1 product specialists and attendees – sharing tips, strategies and real-world experiences. The connections and friendships formed over the two days were truly priceless.”

The workshop also included a session on Mitchell 1’s SocialCRM™ shop marketing services that seamlessly integrates with the shop management software. The session highlighted the exclusive Google Optimization Suite, designed to help shops enhance their visibility online and improve their Google ratings.

For more information about Mitchell 1, visit www.mitchell1.com, call (888) 724-6742, or locate an independent sales consultant at www.mitchellrep.com.

About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at mitchell1.com.

Media Contacts:

Janet Dayton
Mitchell 1
858-391-5251
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
773-547-0488
lkonsbruck@maxmarketing.com

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Mitchell 1 and 360 Payments Partner to Revolutionize Auto Shop Payment Processes https://mitchell1.com/press/mitchell-1-and-360-payments-partner-to-revolutionize-auto-shop-payment-processes/ Mon, 24 Mar 2025 15:34:01 +0000 https://mitchell11dev.wpenginepowered.com/?post_type=press&p=16048 Mitchell 1 and 360 Payments have joined forces to integrate seamless payment processing with the Manager™ SE shop management system, helping auto repair shops improve efficiency, enhance customer satisfaction, and simplify operations through innovative payment solutions.

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SAN DIEGO, Calif., March 24, 2025 – Mitchell 1, the market leader in auto repair software and services, and 360 Payments, a trusted payment processing partner for the automotive industry, today announced a strategic partnership to elevate payment processes for auto repair shops. This collaboration seamlessly integrates 360 Payments with Mitchell 1’s industry-leading Manager™ SE shop management system, giving shops a powerful toolset to streamline operations and enhance the customer experience.

“We are pleased to partner with 360 Payments. This collaboration reinforces Mitchell 1’s commitment to helping shops succeed by connecting them with trusted partners who can help drive their businesses forward,” said Jamie Strickert, vice president of sales for Mitchell 1. “Manager SE gives shops a reliable, all-in-one system to manage their business, while 360 Payments provides a simple, transparent way to handle payments, making life easier for shop owners and their customers.”

The integration is designed to help auto shops streamline their payment processes, ensuring smoother workflows and better service for shop teams and their customers. With features like Text to Pay, multiple options for consumer financing and more, this partnership helps auto repair shops save time, improve efficiency and increase customer satisfaction.

“We’re thrilled to announce our partnership with Mitchell 1. It exemplifies our commitment to providing innovative, integrated solutions to the automotive industry that simplify operations and enhance efficiency for repair shops. 360 Payments has a proven track record as a leader, and together with Mitchell 1, we’re empowering businesses to deliver exceptional service to their customers,” said Pete Plotas, senior vice president of channels and alliances at Vehlo.

Benefits of this partnership for Mitchell 1 shops:

Effortless Checkout: Combines receipts, digital signatures and repair work orders into one sleek, easy-to-read digital format. It even simplifies the end-of-day process.

  • Text to Pay: Offer customers a convenient mobile payment option, allowing them to pay remotely and even pick up their vehicles after hours.
  • Consumer Financing: Multiple options are available for customers to securely pay for their repairs.
  • Top-Notch Security and Compliance: 360 Payments ensures full PCI compliance and industry-leading safety measures.
  • Capital for your business: Get the cash needed to keep moving the business forward, from $500 to $300,000.
  • Reliable Support: Enjoy unparalleled customer service, where you are more than just a number.

To learn more about the partnership or to integrate 360 Payments with the Manager SE system, visit  360payments.com/mitchell1.

Through this collaboration, Mitchell 1 and 360 Payments are taking auto shop operations to the next level, enabling shop owners to drive success while focusing on their passion for exceptional service.

Media Contacts:

Janet Dayton
Mitchell 1 Marketing Communications
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
lkonsbruck@maxmarketing.com

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Registration Open for Mitchell 1’s Spring Shop Management Workshop in Philadelphia https://mitchell1.com/press/registration-open-for-mitchell-1s-spring-shop-management-workshop-in-philadelphia/ Thu, 06 Feb 2025 23:06:57 +0000 https://mitchell11.wpenginepowered.com/?post_type=press&p=14392 Registration is open for Mitchell 1’s Spring Shop Management Workshop, April 25-26 in Philadelphia. Designed for service advisors, owners and managers, this event helps users maximize Manager SE™ and ShopKey® systems. Attendees will explore advanced features, product updates, inventory, reporting and integration with aftermarket catalogs to boost shop efficiency.

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Register for Mitchell 1 Shop Management Workshop

Registration is now open for Mitchell 1’s Spring Shop Management Workshop, scheduled for April 25-26 in Philadelphia, Pennsylvania. This workshop is designed to help auto shop service advisors, shop owners and managers unlock the full potential of the Manager SE™ and ShopKey® management systems.

“By learning from the experts, participants will have the opportunity to gain a deeper understanding of the software’s advanced features,” said Tim McDonnell, Mitchell 1’s senior product marketing manager. “We’ll also uncover the latest product updates that will help maximize shop efficiency, repair services and customer communications.”

This workshop is intended for users with at least one year of experience. Attendees will review all levels and functionality of Mitchell 1’s Manager SE version 9.1 and other recent versions of the shop management solutions. Instructors will explore program setup values, inventory, reporting and advanced transactions, as well as integration with the latest multi-supplier aftermarket catalogs.

The registration fee is $325 per attendee and includes the workbook, breakfast, lunch, evening reception and refreshments each day. During the evening reception on Friday, April 25th, attendees can network and gain insights into Mitchell 1’s SocialCRM shop marketing services. The presentation will focus on the exclusive Google Optimization Suite, aimed at helping shops enhance their visibility online and improve their Google rating.

The workshop will be led by McDonnell and Dan Johnson, product managers for Mitchell 1’s shop management software. Mitchell 1’s technical support team will also be onsite for one-to-one training and to answer questions throughout the event.

To learn more about this event and register, visit the Workshop registration page.

About Mitchell 1:

As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. Mitchell 1 offers a complete line of integrated repair software and services, including vehicle repair information, business management and shop marketing services, to help automotive and commercial truck professionals improve productivity and profitability. For more information, visit the company’s website at mitchell1.com.

Media Contacts:

Janet Dayton
Mitchell 1 Marketing Communications
Janet.Dayton@mitchell1.com

Lynn Konsbruck
Maximum Marketing Services
lkonsbruck@maxmarketing.com

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Heavy-Duty eCatalog Now in Manager SE Truck Edition https://mitchell1.com/press/heavy-duty-ecatalog-now-in-manager-se-truck-edition/ https://mitchell1.com/press/heavy-duty-ecatalog-now-in-manager-se-truck-edition/#respond Wed, 20 Nov 2024 01:04:59 +0000 https://mitchell11.wpenginepowered.com/blog/press/heavy-duty-ecatalog-now-in-manager-se-truck-edition/ Mitchell 1 and FinditParts Inc. have partnered to integrate the first heavy-duty parts eCatalog with a shop management system. It is available within Manager SE Truck Edition suite, and provides instant access to FinditParts’ extensive OEM and aftermarket catalog for commercial vehicles.

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Find-it-Parts Catalog

San Diego, CA (Nov. 19, 2024) – Mitchell 1 today announced its partnership with FinditParts Inc. to launch the first comprehensive, heavy-duty parts eCatalog within its shop management software suite. The FinditParts E-Commerce platform is now integrated with Mitchell 1’s Manager SE Truck Edition, which works alongside TruckSeries repair and diagnostics software.

“We are pleased to introduce the first-ever online parts catalog for Class 4-8 vehicles that is seamlessly integrated with a shop management program,” said Kristy Coffman, director of Mitchell 1’s Commercial Vehicle Group. “This collaboration marks a major milestone, as it gives independent shops instant access to millions of parts with just a few clicks. This will help technicians and service writers quickly find and purchase parts – reducing delays so shops can get trucks back on the road faster and more efficiently.”

FinditParts offers the most extensive catalog of OEM and aftermarket parts for semi-trucks and other commercial vehicles. It provides easy access to over 7 million SKUs from thousands of manufacturers. Technicians and service writers can now update quotes and work orders with real-time data from the FinditParts’ catalog – all within Manager SE Truck Edition.

“We’re excited to provide Mitchell 1 customers with seamless access to FinditParts’ Infinite Warehouse of heavy-duty parts,” said David Seewack, CEO of FinditParts. “The integration makes it incredibly easy for technicians to find and order everything from everyday essentials to hard-to-find parts, all in one place. This partnership perfectly aligns with our mission to simplify part procurement process and ensure customers have access to the parts they need, when they need them – no matter the challenge.”

About Mitchell 1

As a member of the Snap-on® TOTAL SHOP SOLUTIONS brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for more than 100 years. For the commercial truck segment, its industry-leading TruckSeries software provides information required to estimate labor times, diagnose and repair all makes of Class 4-8 trucks. It seamless integrates with Manager SE Truck Edition shop management software, which provides integrated repair, labor estimating and management tools on one platform to help shops manage all aspects of their business more efficiently. For more information, visit the company’s website at mitchell1.com

 

Media Contacts:

Janet Dayton
Mitchell 1 Marketing Communications
Janet.Dayton@mitchell1.com

Chris Kemmer
CK Marketing & Communications
chris@ck-marketing-communications.com

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